References
We own two homes built by you. Both homes, like many in the area, developed serious leaks during the rainstorms last fall. Even though these buildings were outside of your warranty period, you and your company took on the chore of making necessary repairs on them at no cost to us. Everyone connected with your company, particularly Tim and Linda were very courteous and helpful. We both consider that an act of honesty and integrity on your part and we will unhesitatingly recommend your company to other who may be building in your area.
Anthony & Nancy ObadalPort Warwick
We absolutely love our new house. It is perfect for our needs. The upgrades are numerous and beautiful, from floors, cabintes, moulding to floors. You all do great work and we are very satisfied!
Michael & Andrea GrimesWestmoreland
Wayne and his associates were always professional, helpful, and willing to accommodate our desires — from the very beginning of the process of drawing up the contract, making room design changes, selecting upgrades, and picking out colors and fixture. I could always count on their cooperation and prompt response to all our concerns. The sub-contractors on site followed the same example and were always willing to answer our many questions and changes. You can see the pride they put into building these houses.
It's been a little over two years since we've moved into the most premier urban development on the Peninsula. Everyday we admire the detail and quality of our house—we have yet to experience any problems or had to call for repairs. You can always tell which home owner had Wayne build his house—they are the ones smiling!
Russ & Sue AndersonPort Warwick
I wanted to write to tell Mr. Harbin how pleased we are with the year-end work that Tim accomplished. He put in three days of hard work and really tackled some items that needed attention.
Tim is the perfect person for this kind of job. He is wonderful with the clients, patient, and truely concerned for their issues. He is pro-active and achieves great results. This was a very good end to our Harbin building experience. Please convey my appreciation to Mr Harbin for sending such a fine individual for our year end work.
John CrawleyPort Warwick
We had a great experience. We will use Wayne Harbin for our next house or upgrades to our current property!
Steve & Leigh CarrollWestmoreland
My relationship with Wayne Harbin's staff started several years before we purchased our home. As a mortgage originator for a local bank I interacted with Harbin's staff weekly for several of their home buyers. They are very knowledgeable, professional, and dedicated to deliver a quality product as on-time. After visiting the site at Monticello Woods, I realized it was the place for my husband and me to build our new home. I had done several of the mortgages in that neighborhood and was already familiar with the builder and his product. This is why we pursued purchasing from them — we knew we would get a beautiful home we would be proud of.
Their staff was wonderful during the entire process. We were assigned a project manager to oversee the construction — she was excited, enthusiastic, and well-organized. From inquiries, to change orders, everything was handled quickly and to our satisfaction. We are very pleased and know we made the right choice. This is reflected in the finished product. Everyone who sees our new home is astonished at craftsmanship and how great it turned out. We would definitely purchase another home from Wayne Harbin Builder, Inc. and I highly recommend them to other home buyers.
Jolynn & Daniel MuselMonticello Woods
We were very pleased with the building process. The home was ready for us and in fine condition for us to move in. We've had an excellent relationship with our project manager, who is a delight to work with and always attentive to our needs. We couldn't have asked for a better superintendent. All the Harbin people have been a pleasure to work with.
Richard & Sharon WandtkeMonticello Woods
We got excellent service from everyone involved in the building process. This is very important when you relocate to a new area. The most expensive purchase you make involves the most extensive amount of research. During a relocation, time is limited and you rely on reputation. Wayne Harbin has proven to be that type of builder. Heather was superb in helping us through the process. Rick has been a great help in make sure things are done the right way.
John & Kathi HarryWellington
We were very pleased with Harbin Builder and love our new house, especially the beautiful sunroom. We have received lots of complimens from friends and family. Ted addressed all concerns promptly. Sharon was professional, always courteous and an excellent problem-solver.
Kevin & Barbara HigginsRunning Man
The rapport between builder and buyer was outstanding. There were no surprises during construction. The selection book is a super idea. The subcontractors were all very open and willing to discuss their trade. The suppliers will very helpful and knowledgable. Erin, Kristy and Peter were all very responsive to changes and questions during the process. We are glad we built with Wayne Harbin Builder.
Robert SwaneyPort Warwick
We were so pleased with the whole building experience and would recommend Wayne Harbin Builder to others. Thank you for a great job — we love our home!
David & Jennifer BlakeMonticello Woods
The quality of our home is excellent! Things went pretty smoothly thanks to Sharon's help. She kept things moving, took care of every problem, was friendly and professional - a jewel! We are very satisfied with our experience with our house and appreciative that it was finished in a timely manner.
Mary & Glenn SheanRoyal Grant
We are extremely pleased with our new house. The work is quality, top-notch and attention to details invaluable. We liked the ability to use allowances and choose our own style of the different options available. Our house came together so well with our existing furnishings and colors. At any time, we were always received or telephone calls answered with courtesy and a willingness to help.
Richard & Carol KisielewskiMonticello Woods
The field and office staff could not have been more accomodating. Their responses to questions were always prompt. Erin went above and beyond the call of duty many times and maintained a pleasant and professional attitude even when circumstances were not always good. Peter was very knowledgable and gave us excellent information at the walkthrough.
Susan & Rob GoetzPort Warwick
My overall experience with Wayne Harbin Builder was outstanding! I have purchased two new homes prior to this home and by far Wayne Harbin has the most quality and professional staff. I can't say enough about Peter's attention to detail and quick response to my needs. Kristy has been exceptional, always responsive, courteous and an absolute pleasure. I appreciate the designer assistance — my home turned out gorgeous.
Kenneth AlfordPort Warwick
Our experience has been wonderful with Wayne Harbin Builder. The homes and neighborhood are beautiful. We built our last home with another builder, and Wayne Harbin is a much better builder with the best in follow-up. Everyone was and is still really great. They were very quality and kind people.
David & Gloria PotterMonticello Woods
Our overall experience was that staff was pleasant, professional and helpful. Building this home was not stressful for us and that was due to the people at Wayne Harbin Builder. Everyone we talked to was very professional and helpful. Stephanie was wonderful to work with and always addressed our questions promptly and courteously. I would use Wayne Harbin Builder again. We have recommended WHB to others considering building a new home and we will continue to recommend them in the future. Thank you for building our dream home — we love it.
Harold & Vonnie BohannonLake Powell Pointe
We had a wonderful experience building our home. The subcontractors did a great job overall. Suppliers were helpful and friendly and made selecting things easy. Sharon was fantastic to work with and everything went very smoothly.
We will recommend you to everyone we can. We are so happy with the house — it came out better than we had ever dreamed. Everywhere we look we see high quality workmanship from the floors to the paint job to the beautiful cabinets. Thanks so much.
Dawn & Chico ChandrasekharLakes At Dare
Mr. Harbin was open to our requests and responsive in implementing our suggestions. The contractors were cooperative and respectful of our property. They responded to our concerns. We are very pleased with the process and the final product. Mr. Harbin has been an up-front, honest person with whom to do business. We are still able to be in touch with staff for sugestions and service recommendations.
Robert & Barbara HarrisFord's Colony
This has been our best home building experience. Stephanie is excellent and a pleasure to work with. Peter is a pleasure to work with and goes above and beyond.
Clark & Brenda BerggrenMonticello Woods
Wayne Harbin Builder was responsive to my concerns. Problems were handled quickly and efficiently. I felt like the staff really cared and that we became friends.
Enid MilnerRunning Man
We were extremely pleased with the service we received from Ted and Sharon at Wayne Harbin Builder. They were always helpful, even when we could have gotten the same answers from the homeowner's manual. They were always polite and helpful.
Dale & Beth FyeLakes At Dare
We speak highly to anyone who will listen to us about Harbin. Our experience was superb.
Kevin & Susan BeasonMonticello Woods
Harbin Builder is a very professional, well-organized company. Their staff is very knowledgable and easy to do business with. They are adequately staffed with experienced supervisors and subcontrators in the field to communicate what is needed to get the job done. We have truly been partners in business for many years. The credibility of Harbin Builder substantially enhances our credibility as a quality supplier in the market we serve.
Wayne Harbin Builder stands out because he is a longstanding builder in the market, using quality designs and construction. The company has a professional, full-service staff from start to finish. They partner with quality-conscious subcontractors and suppliers for long-term quality results.
Bud FinchRevere Building Products
This is our third experience with building. We were impressed with the staff and their knowledge and the way things are organized. The binder (Homeowner's Manual) is a very helpful tool throughout the process. This has been, by far, the best build yet! Look forward to possibly doing it again in a few years.
Don & Lorri KrancePoquoson
We would highly recommend Wayne Harbin Builder. The office staff was very courteous and helpful. We could never ask for a better superintendent than Ted. He's very courteous, conscientious, helpful, caring and a pleasure to work with.
Overall, we are very pleased with Wayne Harbin Builder and love our house. If building again, we would choose Wayne Harbin to do the work — compared to others, the quality of work is a notch above.
Phillip & Wanda ThomasYorktown
Our experience was overall an excellent one — much better than many competitors we have heard of. Suppliers gave excellent suggestions, and were helpful, friendly and easy to work with. The office staff was very patient with our many questions. Sharon was great! We enjoyed working with her and she was prompt with answers to our concerns. Ted was also great and we enjoyed working with him.
Phil & Sandy HopkinsPort Myers
I enjoy working with Wayne Harbin Builder because it is a truly professional and capable firm that lives up to its mission and goals. Their customer satisfaction is widely known as one of the top in the region.
Wayne Harbin Builder stands out as a builder because they have a team that is professional, capable, efficient, responsive and customer focused.
Kevin E. KellyRBC Builder Finance
We had an excellent experience with Wayne Harbin Builder. You were not perfect, but everyone tried very hard to be! We got an excellent response and effort from subcontractors and suppliers. The office staff did an outstanding job! Office staff, especially Heather, is very professional and patient considering the many issues and details to be dealt with. We found all field workers courteous, honest and loyal to your company.
From our beginning contact with Wade to the continuing contact with Donnie and others, we feel we were fortunate to have wandered down Mulberry Lane. We had no idea we were going to find the home we will probably spend the rest of our lives in.
Tom & Barbara SoperMulberry Place
We wouldn't do anything different. We had a fabulous experience. Wayne, Sharon, Ted and Brad were a first-class team. We had only heard horror stories about building a home. Our experience was excellent.
Rusty & Tammy IngramPort Myers
Wayne Harbin Builder did everything possible to make our house exactly as we wanted it. No matter the time of day, Heather was always accommodating and interested in our desires.
Bill & Donna ReynoldsMulberry Place
This is our second ÒHarbinÓ house and we never would have built in Port Warwick if Wayne wasn't building out here. We built with complete trust and confidence in his company. Your entire team gets an ÒexcellentÓ for friendliness and professionalism.
Virginia & Bruce McGroryPort Warwick
I enjoy working with Wayne Harbin Builder because of the people that work for him. I have never met a finer group of people that work so well together. Their organization and attention to detail make them a cut above the rest.
In the 20 years I have been involved with this industry, I have never know a builder that can handle both quality and quantity; most builders can only do one or the other. Wayne's ability to be innovative and adapt to change is what puts Wayne in a league of his own.
Darrell WoodBradco Supply Co
When I found that I would be relocating (for the 3rd time in the last 7 years) to the Williamsburg area. Along with the stress accompanying a new job, the last thing I was looking forward to was finding a new home for my family. It didn't take long to determine that we weren't going to find what we were looking for in any existing houses.
We had heard many horror stories about builders and how difficult they could be to deal with. With that in mind, we performed a rather exhaustive search for a builder that had a reputation for quality and integrity. After visiting some homes that you had built, we knew that you were capable of delivering what we were looking for. Everyone that we talked to had nothing but good things to say about you.
Now, having been through my first experience building a home from concept to closing, I can honestly say that everything I heard about you is true. You have made this experience for Mary and I a pleasant one and it is difficult to pinpoint why. I guess that is because there are so many reasons why you have established the reputation you have:
All in all, I don't have a clue what all of those individuals who had nothing but bad things to say about builders are talking about. But then again, maybe they were not fortunate enough to find someone with your integrity, honesty and customer focus. If someone has a problem getting along with your or your staff, they probably need to take a good long look in the mirror.
- Listened extremely well to what we wanted and very creative in the design process
- Throughout the building process extremely tolerant of many (less than informed) questions
- Subcontractors obviously knew what they were doing and had nothing but positive and reassuring comments regarding the quality which you command - So many little "quality" type features which were standard for you but would either not be included or would cost more with other builders
- Very honest, forthright and available throughout the process -Sharon, Bonnie, Susan, Mike and John conducted themselves very professionally and yet their commitment to the process was symbolic of a family business.
Thanks again, and if there is ever anything I can do in terms of a reference please don't hesitate to contact me.
Charles GlisanSettler's Mill